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NEMT Scheduling and Dispatch Software

Non-emergency medical transportation (NEMT) is a crucial service for riders who need more assistance. With our NEMT scheduling and dispatching technology, you can ensure your community has access to the critical transportation that helps fill service gaps and gets them to the care they need.

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Integrated Scheduling Done Right with NEMT Scheduling Solutions

NEMT services are booked with brokerages through a scheduling and dispatch platform, streamlining the process to help agencies locate providers, verify rider eligibility, and schedule trips with vehicles equipped to accommodate rider needs.

It’s better to provide transport to keep someone healthy than it is to treat their medical issues in the eleventh hour. By using NEMT dispatch and scheduling tools, your agency can guarantee that providers are licensed, insured, and trained to assist and transport riders with unique needs—such as loading and unloading a wheelchair or mobility scooter—so they can access on-time care.

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NEMT/Brokerage Transportation and Dispatch Tools

When patients miss appointments, it hurts them and the healthcare system. Non-emergency medical transportation logistics play a critical role in avoiding that. Ecolane’s coordinated NEMT transportation software is built upon the same proven technology that distinguishes Ecolane DRT from the rest of the market. Our scheduling and dispatch technology gives brokers the ability to identify public transportation solutions, schedule effectively, and process claims with an all-in-one interface. Our software helps you:

  • Schedule the lowest-cost NEMT provider, most efficient route, or both.
  • Count on real-time, continuous schedule optimization to adapt to change.
  • Automate provider management, funding source compliance, and trip assignments.
  • Forecast, plan, and make decisions with robust report data.

Reclaim operational freedom and keep riders top of mind. Ecolane's NEMT scheduling and transit software delivers for both sides. Download our NEMT product brochure for a deeper look, and schedule your live demo with an Ecolane expert.

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Accessible NEMT Scheduling and Dispatch Solutions

Ecolane automates provider management, funding source compliance, and NEMT trip assignments, delivering the transportation solutions your riders need and operational freedom for your agency to focus on the important things. We believe in making mobility accessible to everyone. That’s why we’re committed to digital equality and providing excellent rider experiences from start to finish. Ecolane’s technology is compliant with the Americans with Disabilities Act and Web Content Accessibility Guidelines 2.1 Level AA, and we have three clean VPATs, providing extra peace of mind in our solutions.

Explore More Resources

 

Want to learn more about NEMT? Start with our blog post for tips on “How to Select the Right Non-Emergency Medical Transportation (NEMT) Software,” and explore our resource center to keep learning.

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Browse our Solutions

Paratransit
Paratransit is a demand-responsive mode of transportation for disabled and aging people who, because of their disabilities and advanced age, cannot use fixed-route public transit services to get from point A to point B. It is why Ecolane's technology platform and world-class support is the ideal solution for transit scheduling, dispatching, and monitoring.
Read More
NEMT / Brokerage
NEMT can be defined as a transportation service provided to individuals who are not in an emergency situation but need more assistance than a taxi service is able to provide. Service providers will be specially equipped to transport riders in wheelchairs, stretchers or with other special needs.
Read More
Microtransit

Transportation providers utilizing Ecolane's MicroTransit solution for their customers are able to take advantage of the real-time communications the software offers and match actual demand with actual supply. This is a rarity in the industry, leading to higher customer satisfaction and streamlining overall operations. The solution also incorporates credit card processing and self-registration.

Read More
Mobility Managed Services
Mobility Managed Services by Ecolane combines powerful back-office solutions with integrated transportation broker services to provide comprehensive service management, fare processing, system integrations, and program governance. We handle the heavy lifting to ensure efficient operations, reduced costs, and a quality customer experience.
Read More
Paratransit
Paratransit
Paratransit is a demand-responsive mode of transportation for disabled and aging people who, because of their disabilities and advanced age, cannot use fixed-route public transit services to get from point A to point B. It is why Ecolane's technology platform and world-class support is the ideal solution for transit scheduling, dispatching, and monitoring.
Read More
NEMT / Brokerage
NEMT / Brokerage
NEMT can be defined as a transportation service provided to individuals who are not in an emergency situation but need more assistance than a taxi service is able to provide. Service providers will be specially equipped to transport riders in wheelchairs, stretchers or with other special needs.
Read More
Microtransit
Microtransit

Transportation providers utilizing Ecolane's MicroTransit solution for their customers are able to take advantage of the real-time communications the software offers and match actual demand with actual supply. This is a rarity in the industry, leading to higher customer satisfaction and streamlining overall operations. The solution also incorporates credit card processing and self-registration.

Read More
Mobility Managed Services
Mobility Managed Services
Mobility Managed Services by Ecolane combines powerful back-office solutions with integrated transportation broker services to provide comprehensive service management, fare processing, system integrations, and program governance. We handle the heavy lifting to ensure efficient operations, reduced costs, and a quality customer experience.
Read More