Is It Time for a Route Scheduling Software Audit?

Modern route scheduling software allows transit providers to streamline many of the nuances and expenses associated with manually scheduling their fleet, such as route adjustments and dispatcher-driver communication. However, like all other software, if it is not updated or reevaluated on a frequent basis it can become outdated, and thus, less effective. To minimize the amount of time transit providers spend working through software inefficiencies or operational inadequacies, Ecolane has developed a multi-faceted approach to transit software system audits. Designed to provide agencies with acute insight into the areas within their software that are not fully-optimized or not being utilized to their full potential, Ecolane’s Route Scheduling Software Audit helps clients to maintain the most efficient and productive transit software system possible.

Two-Prong Approach to Transit Software Audits

As previously mentioned, Ecolane takes a two-prong approach to transit software audits; functional and operational.

1. Functional

The functional analysis of an agency’s transit software does not focus on the day-to-day use of the portal, but rather on the configurations and basic structure of the software. As ridership demands continue to increase, and business practices shift in accordance to better accommodate such demands, agencies must ensure that their software functionality aligns with modern business requirements. When performing a Route Scheduling Software Audit, Ecolane will evaluate an agency’s current system set up, draw conclusions based on their analysis, and provide a clear and concise set of action-items to help providers optimize the functional components of their software to best practice.

2. Operational

Contrary to the functional analysis of a transit provider’s software configuration, Ecolane’s Route Scheduling Software Audit also addresses the day-to-day, operational use of an agency’s transit software system. Just as software configurations need to be updated to reflect modern demands, so too do the processes and procedures of the administrators utilizing the platform. Through a Route Scheduling Software Audit, Ecolane will evaluate how users are actually leveraging the system, and provide guidance, training and support to ensure that administrators are using the software in the most efficient and productive manner possible.

Post-Audit Follow Up

Upon completion of the audit, Ecolane will provide documentation of its analysis, recommendations, and action-items so that agencies are able to apply, and put to use, the insights and takeaways that were gained from their audit. Additionally, Ecolane will perform live simulations of the recommended configuration and process changes in order to allow administrators to experience first-hand how such adjustments will perform on a day-to-day basis. But it doesn’t stop there; to ensure that providers are fully-optimizing the functional proficiencies of their software, and leveraging all of its operational capabilities, Ecolane will continue to provide supplemental onsite and offsite trainings as well as ongoing support.

Transportation scheduling software offers today’s transit providers with a wide range of both functional and operational benefits. However, as business and market demands continue to evolve, transit providers must take the necessary steps to ensure that their system aligns with needs. Interested in learning how your agency can make better, and more efficient, use of its transportation software system? Contact us to request a Route Scheduling Software Audit from Ecolane today.